Dealers and service organizations need automated insight into machine usage and service intervals so maintenance events can be efficiently scheduled. When exceptions occur, and you need to roll a service vehicle, connectivity allows you to see other opportunities that may be advantageous to complete.
Proactively Monitor Customer Equipment
Merge information from all equipment and customers into a single, unified view to simplify scheduling and support.
- A merged data file becomes much easier to integrate with business systems
- Automatically capture machine hours and location
- Ensure customers remain compliant with service and warranty requirements
- Receive real-time fault alerts so your team can act quickly and confidently when issues arise
Service Machines with OEM Parts
Deliver high-quality service while strengthening your position as a trusted advisor.
- Proactively schedule required maintenance events
- Have standard filters and kits on hand to meet expectations
- Monitor your service vehicles and technicians’ progress against schedule commitments. Include your own service fleet for a unified view of every asset under your supervision
- Make informed decisions during emergencies and unplanned events
- Make informed decisions during emergencies and unplanned events
Manage Remote Assets with Confidence
Whether it’s rental units, demo machines, or other field equipment, keep track of every asset—anytime, anywhere.
- Monitor location, usage, service needs and contract status
- Geofence work sites and customer locations to prevent theft or unauthorized use
- Improve logistics and field service efficiency with up-to-date machine status information and location
Connected assets allow dealers and service organizations to move beyond reactive support. LHP makes it easy to visualize the challenge and respond more efficiently.